Contact Us/Support
Contacting us by Phone
Don't like to send email? No problem. Give us a call! Please note that most common questions including Refunds & Exhanges and Installation Instructions can be quickly answered by reviewing our FAQs.
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United States
Toll free: 800-424-8973
Direct: 781-970-6020
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9AM – 1PM (EST) and 2PM – 5PM (EST) Monday - Friday | For Sales Inquiries - Opt. 2
For Font Explorer Pro Support - Opt 3
Email: info@fonts.com
Technical Support: Support Request or Live chat
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United Kingdom
Free: 0800 371242
Direct: +44 (0)1737 765959
Hours: 8:45 – 17:00 (BST) Monday – Friday
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Contacting us by Mail
Prefer to use a stamp? No problem there either! If you would like to send mail to MONOTYPE IMAGING, please send it to:
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Monotype Imaging Inc.
Attn: Customer Care
500 Unicorn Park Drive
Woburn, MA 01801
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Other Reasons to Contact Us
Here are some other reasons you might want to contact us. Click for more information.
Sales Quote (Custom, Hardware & Software, Licensing)
Library Information Request
Submitting fonts to Monotype Imaging
Site Comments
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Chat Available:
Monday - Friday
9am-5pm (EST) |
Why do I need to download software to chat live with a Fonts.com representative?
Fonts.com takes pride in providing customers with a completely secure and encrypted live chat service. However, the software application must be downloaded in order to run.
The application is completely safe, and will not harm your computer. The software uninstalls itself completely from the user’s system once the chat window is closed. No cookies or other trace of the software is left behind on the user’s system.
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