Hermann Zapf is a famous and prolific typographer who designed the Palatino® and Optima® typefaces, as well as the beautiful Zapfino®. He created a dingbat collection of around 1,000 images in the mid-1970s, of which International Typeface Corporation (ITC) selected 360 and released them in 1978 as Zapf Dingbats. It became enormously popular, even among people with little experience with, or knowledge of, typefaces and printing protocols, when it became one of the standard typefaces included with the Apple LaserWriter® in 1985.
Zapf Essentials® is a related collection of six dingbat typeface released in 2002, consisting of different families of related glyphs. Two consist of various arrows, another consists of communication symbols and devices such as pointing fingers and other communication devices, and a fourth is comprised of office symbols such as pens, currency and clocks. The final two typefaces are markers, including boxes, circles, hearts, crosses and others, and ornamentals like flowers and stars.
ITC Zapf Dingbat and other dingbat typefaces are continually updated with new glyphs to keep current with trends on modern technology – cell phones, for instance, are commonly found in modern dingbat character sets.
References
http://www.linotype.com/852/itczapfdingbats-family.html#
http://www.linotype.com/1769/zapfessentials-family.html#
http://www.identifont.com/find?similar=zapf+dingbats&q=Go